Please read these terms carefully before using StolenWatch services. By using our platform, you agree to these terms and conditions.
You're responsible for maintaining account security and providing accurate information.
Use our services lawfully and in accordance with our community guidelines.
Disputes are resolved through binding arbitration in accordance with applicable laws.
Our liability is limited as outlined in the detailed terms below.
By accessing or using StolenWatch services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you disagree with any part of these terms, you may not access our services.
We reserve the right to update these terms at any time. We will notify users of significant changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the new terms.
You must be at least 18 years old to use our services. By using StolenWatch, you represent that you meet this age requirement and have the legal capacity to enter into this agreement.
StolenWatch provides a database of stolen watches to help prevent the sale of stolen goods and assist in recovery efforts. We maintain records of reported stolen watches and make this information available to verified users.
We offer paid search services that allow users to check watches against our database. Search results are provided for informational purposes and should be verified through appropriate channels.
We provide free reporting services for stolen watches. All reports are subject to verification and may be shared with law enforcement and verified partners.
While we strive for 99.9% uptime, we do not guarantee uninterrupted service availability. We may temporarily suspend services for maintenance, updates, or other operational reasons.
To access certain features, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.
You are solely responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any security breaches.
You agree to provide accurate, current, and complete information when reporting stolen watches or creating an account. False reports may result in account termination and legal action.
You may not use our services for any unlawful purpose, to harass others, to submit false information, or to interfere with our systems or other users' access to our services.
Search credits are sold in packs (for example 1 search, or 3 searches with the Compare pack) and are valid for 365 days from purchase. One credit is used each time a full search result is unlocked. Premium Tracking is a yearly subscription that monitors the serial number you register and emails you alerts; accounts that bought the earlier one-time Premium Tracking keep it for as long as we offer the service. Prices are shown in your currency before you pay.
Payments are processed by our payment provider, Dodo Payments. We never see or store your full card details. The charge appears on your card or bank statement as DODOPAY_STOLENWATCHX, and an emailed receipt is sent to the address you entered at checkout. If you check out as a guest, an account is created for that email address so you can sign in and use what you bought.
Everything we sell is digital and is delivered as soon as your payment succeeds: credits are added to your account and Premium Tracking is enabled straight away. By paying, you ask us to start providing the service immediately.
Premium Tracking renews automatically each year at the price shown when you subscribed until you cancel. You can cancel at any time from your Premium Tracking dashboard or by emailing [email protected]. Cancelling stops future renewals, and your service keeps running until the end of the year you have paid for.
Refunds are covered by our Refund & Cancellation Policy (stolenwatchx.com/refund-policy), which forms part of these terms. In short: unused credits can be refunded within 30 days, Premium Tracking can be refunded within 3 days of a purchase or renewal, and duplicate or unauthorised charges are always refunded in full.
If something about a charge is wrong, please email [email protected] first. We answer within 2 business days and can refund faster than a bank dispute. If you open a dispute or chargeback, we will give your card issuer the records of the purchase and its use, such as when the account was created, sign-ins, searches and service activity. If the payment is reversed, the credits or service it paid for are removed. We may close accounts that file chargebacks for purchases they made and used.
All content on StolenWatch, including text, graphics, logos, and software, is owned by us or our licensors and is protected by copyright and other intellectual property laws.
By submitting content to our platform, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and distribute your content in connection with our services.
StolenWatch and our logos are trademarks owned by us. You may not use our trademarks without our prior written consent.
We respect intellectual property rights and respond to valid DMCA takedown notices. If you believe your copyright has been infringed, please contact us with the required information.
Our services are provided 'as is' without warranties of any kind. We do not guarantee the accuracy, completeness, or reliability of information in our database.
In no event shall StolenWatch be liable for any indirect, incidental, special, or consequential damages arising from your use of our services, even if we have been advised of the possibility of such damages.
Our total liability to you for any claims arising from your use of our services shall not exceed the amount you paid us in the 12 months preceding the claim.
We are not responsible for the accuracy or reliability of information provided by third parties, including user-submitted reports and external data sources.
You may terminate your account at any time by contacting us or using the account deletion feature. Closing your account cancels any active subscription. Refunds for unused services are given only as described in our Refund & Cancellation Policy.
We may terminate or suspend your account immediately if you violate these terms, engage in fraudulent activity, or for any other reason at our sole discretion.
Upon termination, your right to use our services ceases immediately. We may retain certain information as required by law or for legitimate business purposes.
After account termination, we may retain your data for a reasonable period as outlined in our Privacy Policy or as required by applicable laws.
These terms are governed by the laws of the jurisdiction where StolenWatch is incorporated, without regard to conflict of law principles.
Any disputes arising from these terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the applicable arbitration association.
You agree that any arbitration or legal proceeding shall be limited to the dispute between you and StolenWatch individually. You waive any right to participate in class action lawsuits.
Nothing in these terms prevents us from seeking injunctive relief in court for violations that could cause irreparable harm to our business or users.
Nothing in these terms limits rights you have under the consumer protection laws of the country where you live. If a translation of these terms differs from the English version, the English version applies.